After upgrade, "About Ubuntu" no longer knows its version

**ajaygautam** · December 31st, 2008

System -> About Ubuntu used to display the version of ubuntu.

I upgraded over the weekend.

System -> About Ubuntu no longer displays version information.

All it says is:
"Thank you for your interest in Ubuntu - the - released in ."

Screen shot attached.

Should I file this as bug report?

PS: I *am* able to confirm version from command line:

Code:

$ cat /etc/issue
Ubuntu 8.10 \n \l

What should I do so that About Ubuntu also shows version information.

Ajay

**hansdown** · December 31st, 2008

Hi ajaygautam.

Have you tried this?

http://www.howtodude.net/howto/view.article.php/429

**stderr** · December 31st, 2008

A problem with one of the language packs maybe? I heard of someone else with this issue; I know they had the language set to US English. What is the output of

Code:

locale

I'm running "en_GB.UTF-8" on Ibex, not experiencing the same issue.

**ajaygautam** · December 31st, 2008

Originally Posted by hansdown

Hi ajaygautam.

Have you tried this?

http://www.howtodude.net/howto/view.article.php/429

Yes, I know about uname, but the issue is not finding out which version I am on.

The issue is that About Ubuntu does not know.

Thanks

Ajay

**ajaygautam** · December 31st, 2008

Originally Posted by stderr

A problem with one of the language packs maybe? I heard of someone else with this issue; I know they had the language set to US English. What is the output of

Code:

locale

I'm running "en_GB.UTF-8" on Ibex, not experiencing the same issue.

I get:

Code:

$ locale
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

It seems ok. Any other suggestions?

Thanks

Ajay

**stderr** · December 31st, 2008

Yeah, his output was the same as yours, we never got to the bottom of it though. The difference in locale was just something obvious that we could grab onto to help debug, but we just got lost searching through language packages, and I couldn't be bothered to look at the Yelp source/find the relevant help files etc.

I was just trying to find a bug report on the issue and bumped into this, which looks pretty similar, and still unsolved, but they also suspect the en_US language packs with Yelp, GNOME's help browser.

Unless someone posts in a while with something other than US English that does the same thing

In fact, I wonder if changing locales (somehow) and rebooting might work?

**cariboo** · December 31st, 2008

Have a look at my screenshot, check System-->Administration-->System Monitor and see what it says.

Jim

**ajaygautam** · January 10th, 2009

Originally Posted by cariboo907

Have a look at my screenshot, check System-->Administration-->System Monitor and see what it says.

Jim

Yes. System Monitor shows the correct details: (ubuntu version, hardware info etc.). I did not know about System Monitor actually showing system details (Damn, windows is SO ingrained into my psyche).

The issue / mystery still remains: why is About Ubuntu not showing version information.